It is apparent that everyone was not ready to deal with the pandemic and who really would be. This is an occurrence that happens once in a lifetime. COVID-19 has put many companies in some tough spots but with determination, understanding, and adaptability, Complemar was able to take all the regulations and limitations in stride to make sure that we kept our employees safe and kept our clients happy. Here are some of the things that we had to adapt and change to make sure we thrive.
Increase Technology Use
During this pandemic, technology was and still is crucial in making sure that everything is running smoothly. Since we are yet to be out of the woods and the pandemic is still looming over our heads we have used video chats and other forms of communication to make sure that we were all staying on the same page and being safe at the same time. No one ever expected to have remote meetings in their newfound “home offices”, but all of our employees took it in stride and adapted to the circumstances that we were dealt with.
Putting an Emphasis on Employee Health
This virus has taken a toll on everyone. People are fearful of being in contact with this deadly disease and we have taken measures to make sure that our employees are as safe as possible during these trying times. We still require the use of facial coverings when they are inside of our facilities. Another safety precaution that we had put into place was taking employees’ temperature whenever they entered our facilities. One last thing that we have provided is transparency. We made it clear to all employees that we want them to voice their concerns and that we are here to listen. We wanted to make all of our employees feel safe while they are working.
We are yet to be out of the woods, but there is a light at the end of the tunnel as vaccine rollouts are occurring. We have found that communication and understanding are crucial during this time. Planning for restrictions and having a contingency plan is now something that we look at because currently, the environment is extremely unpredictable. Although the COVID-19 virus disrupted our country is going to be prevalent for months and maybe years, the fulfillment and logistics industry is always going to be present and stronger than ever. Complemar was able to act quickly and look to the future which ensured our success. We are looking forward to a new normal, but for now, we will continue to deliver essential goods that will keep the country and economy running.
Rochester, NY (Headquarters)
Oklahoma City, OK
Buffalo, NY (Complemar Print)