What People are Saying...

"Complemar provides fulfillment of High Speed Modem equipment to Frontier customers in 23 states. Fulfillment services include receipt, storage, packaging, repair and testing services, also the packaging and shipment of DSL modems and associated accessories to both residential and business customers. Complemar has demonstrated excellent performance of all services and is considered an essential and strategic partner of Frontier Communications Solutions."

Nick Brayer
Materials Management
Frontier Communications

Questions? Call us at 1.800.388.7254

Refurbishing/Return to Inventory

Due to an increase in sales in our dynamic global economy, returns are quickly becoming one of the biggest challenges faced by companies worldwide. Firms have now recognized the unavoidable need of reverse logistics to systemize the increasing influx of daily returns. Reverse logistics is the comprehensive process of managing items returned by the customer and facilitating their movement back through the supply chain.

Refurbishing and returning products to inventory are two crucial components of the reverse logistics system. Complemar has built a complete and unparalleled supply chain logistics system that gives us full capability to handle all facets of supply chain logistics. Our system includes managing the complete comprehensive set of reverse logistics processes from receiving and refurbishing products to product liquidations and credit refunds per our clients' specifications.

Our reverse logistics services include:

  • Product testing
  • Product refurbishing/renewal
  • Product re-labeling
  • Product repackaging
  • Return of product to inventory
  • Refund processing
  • Customer service