What People are Saying...

"Their Ownership has great vision and is very experienced and involved in the daily operation of the business. Their Management is experienced and tested in the fulfillment industry and highly focused on customer satisfaction. Their Workforce is potentially the most experienced fulfillment workforce in the country and is highly motivated to perform to the ISO-9000 performance standards attained. Their Facility is well organized and designed for efficient service."

Tom Quinn
Director of Fulfillment Services
Mailing & Fulfillment Service Assoc.

Questions? Call us at 1.800.388.7254

Leadership Team

 

Christine B. Whitman

Chairman, CEO, and President

Christine Whitman serves as Chairman, CEO, and President of Complemar, Inc., a packaging and fulfillment company in Rochester, NY. She is also the managing partner of CSW Associates, where she manages a portfolio of equity investments. Previously she served as Chairman, President and CEO of CVC, Inc., a semiconductor manufacturing equipment company that she took public and sold in 2000. Ms. Whitman also serves as member of the Board of Directors of SemiZone, Inc., Los Altos,CA, Soleo Communications in Fairport, NY, and Voiceport in Pittsford, NY. She is a Vice Chair the Rochester Institute of Technology Board of Trustees, Chair of the Rochester Museum and Science Center and member of the Greater Rochester Enterprise Board of Directors, the Al Sigl Partners Foundation Board of Governors, and the Halcyon Hill Foundation Board of Advisors.

Phillip Chapados

VP of Software Products

Phil is responsible for software development, Information Technology, software, databases, hardware and telephones and internet connectivity at Complemar. Prior to joining Complemar, Phil served for the last 4 years as a software architect through his consulting company, Agile Systems. He served as Control Systems Engineering Director at CVC, acquired by Veeco Instruments, from 1994-2003. Previously he served as a member of Technical Staff at Texas Instruments. Phil received his PhD & MSEE in Electrical Engineering from Southern Methodist University, and a BSEE from Johns Hopkins University.

Sandy Hess

Director of Sales

Sandy brings over fifteen years of understanding and delivering quality to her customers. Prior to joining Complemar, Sandy served as Director of Inside Sales & Customer Service at General Code, and was previously employed at Impco/Webcraft/Vertis for eight years where she held roles as Customer Service Manager, Account Manager and Fulfillment Channel Manager. She also worked at ABBKent-Taylor as Printing Supervisor and Marketing Manager and gained experience in the Pharmaceutical market when she worked at Pennwalt as a Chemical Technician. Sandy holds a BS in Graphics Arts & Printing from RIT and has taken numerous graduate management courses.

Lisa O'Brien

VP of Marketing and Business Development

Lisa has been a member of the core Complemar community since before the company's creation, coming from an extensive promotional materials, specialty packaging, direct mail and fulfillment services background. With over 25 years of experience in these areas, Lisa has held positions of Fulfillment Supervisor, Estimator, Account Executive, New Business Manager, Client Support Manager and VP of Operations. Lisa is active member on the Mailing Fulfillment Services Association (MFSA) as a Fulfillment Committee and Education Committee member.

Stan Olevnik

VP of Rochester Operations and Client Support

Stan is responsible for all Rochester Operations including fulfillment, packaging, inventory management, shipping & receiving as well as facilities management. He will be responsible for ensuring that we ship our orders on time, on budget and without exceptions. He will also join the leadership team and participate in the development of company goals and strategies and for organizational and operational excellence within his group. Prior to joining us, Stan worked for D+S Distribution, Inc., a third party Logistics and Supply Chain Management Organization with about 125 employees since 1997. Previously he served as a Department Manager, Buyer, Production Planner and Supervisor at Rubbermaid, Inc. Stan received a BS in Electronics Engineering Technology from Ohio Institute of Technology in 1982.

Dan Palka

Chief Financial Officer

Dan is responsible for the overall financial operations of Complemar in Rochester, NY and Divisions JLH in Sparks, NV and Merrill in Buffalo, NY. Dan has more than 17 years of financial management experience with considerable knowledge in ERP implementations and mergers/acquisitions. Additionally, Dan will oversee the Complemar Administrative Services product. Prior to joining Complemar, Dan was the CFO of Siewert Equipment Co. a leading mechanical pump, mixer and waste water distributor. His background includes experience in various industries: automotive, semiconductor, retail and wholesale distribution. Dan previously served as a board member of local APICS (American Production Inventory Control Society) chapter. Palka is a member of Institute of Management Accountants. He has a BS in Finance/ Accounting from Rochester Institute of Technology.