What People are Saying...

"At Complemar - they just flat understand fulfillment. A Complemar decision is a safe decision for a fulfillment partnership."

Tom Quinn
Director of Fulfillment Services
Mailing & Fulfillment Service Assoc.

Questions? Call us at 1.800.388.7254

Glossary

A-B | C-D | E-J | K-P | Q-T | U-Z | see all

- K -

Kitting

Term is generally used to describe the preparation of a shipment. Kitting normally involves the picking and packing of order components and accompanying materials into a complete package or kit that is then ready for shipment. It can sometimes involve light assembly.

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- L -

Lead Time

The time required for an item to be available for use from the time it is ordered by the consumer.

LTL (Less Than Truckload)

A shipment that is less than a standard full truckload. LTL shipments usually require more logistics management than full truckloads.

Location

Place where the inventory is physically stored in a warehouse or the item number in the electronic database that corresponds to the location.

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- M -

Merchant Account

An account that a merchant obtains from an issuer of credit cards. A merchant uses this account to process credit card purchases from his customers.

Middleware

Software that integrates both software and hardware systems. Middleware often involves data mapping and data transfer from one format to another.

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- N -

Nixies

Mail returned by the post office as "undeliverable as addressed".

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- O -

Order Picking

A warehouse process involving the selection and assembly of inventory for shipment.

Outsourcing

Process of a business hiring an outside firm to do something on its behalf. Businesses usually outsource to 3PL or 3PF fulfillment houses to allow the backroom operations to be handled by experts in the fulfillment industry. Outsourcing fulfillment operations allows a business to cut costs, expedite delivery times and gain increasing end-consumer satisfaction while the business focuses on its core operations.

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- P -

Pallet

(also known as skid) Device used for moving and storing freight. It is also used to describe a unit load of freight.

Pallet Rack

A storage rack used to store palletized items.

Past Due Orders

Orders for which the fulfillment tasks are not completed by the specified ship date.

Perpetual Inventory System

Inventory management system that uses transactions to adjust on-hand balances to match the demands of the ongoing fulfillment activity

Pick

Process of receiving products from their storage locations in the warehouse so they can be packed and shipped to the consumer.

Pick and Pack

A part of order fulfillment where the fulfillment house receives products from their warehouse locations and packs them so they are ready to be shipped out to the customer.

Pick Accuracy

The accuracy of the order picking process.

Pick List

A computer generated list of items that are required to be picked for the fulfillment of an order.

Pick-to-Carton Logic

Software used to calculate each order's combined weight and dimensions for the selection of the appropriate shipping carton before order picking.

Point-of-Use Inventory

Materials (including packing materials) used in production that are stored at the location of their use.

Poly Bag

Polythene bag used for storage or packaging of a product.

Predistro (Predistribution)

B2B fulfillment in which items are sorted and packed in accordance to the end-user specifications. These packages are then sent to a distribution centre to be consolidated with other packages that are being sent to the same retail stores.

Presort

Sorting mail by postal/zip codes to qualify for postal discounts.

Priority Mailing

Mail sent out at Priority mail rates to expedite delivery. Also, first-class mail that weighs more than 13 ounces.

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GLOSSARY: A-B | C-D | E-J | K-P | Q-T | U-Z | see all