Fulfillment & Distribution
Complemar Inc. offers a complete range of fulfillment services. For over 60 years we have provided unparalleled service in the distribution of thousands of packages daily to worldwide destinations. Our commitment to quality and our advanced technology provide an exceptional level of fulfillment solutions to our clients. Complemar Inc. is a full-service third-party fulfillment house (3PF) providing pick, pack and ship services to consumer-directed (B2C) or business to business (B2B) clients. Complemar supports growth-oriented companies with the warehousing, order management and distribution of their POS materials, marketing collateral, promotional premiums, electronic products, critical part replacement products, and more. Some of the industries we serve include Wine & Spirits, Healthcare, Education, Imaging and Technology.
In addition to inventory management, receiving orders, processing payments, pick/pack and shipping orders, we provide customer service, data management, account billing and customized e-fulfillment services. As a fulfillment house, we deliver the behind the scenes services our clients need to satisfy their customers' needs, while we remain their invisible outsource partner.
SERVICE FEATURES:
Our Versatility in Types of Fulfillment
Complemar expertise supports a wide range of fulfillment services including Literature, Product, Premium, Catalog, POS, Incentive & B2B Rebate Programs, Continuity & Loyalty Promotions, Drop Shipping and Consumer Sampling.
Skilled Workforce
Our 60 trained employees have over 600 years combined experience in the fulfillment industry providing creative solutions to packaging and distribution challenges.
Secure Warehouse & Storage Facilities
Our temperature controlled warehouse, equipped with digital monitoring and secure card access, has specially controlled areas for premiums or quarantined products.
Real-time Inventory Management
Complemar state-of-the-art order management software, COMET™, provides our clients the ability to view and manage data 24/7/365. Our on-staff programmers can customize COMET to provide a solution for each client's unique requirements.
Order and Shipping Confirmations & Tracking
COMET provides e-mail order and ship confirmation notices, including tracking numbers and direct links to carriers on all orders and shipments.
Quality Assurance
As part of our ISO Certification, we utilize a comprehensive set of measurements to continuously gauge our performance. We employ specific benchmarks to assess the accuracy of our receiving, picking/packing, shipping, inventory control, order processing and turnaround time. These measurements ensure that we achieve and surpass your expectations.
Read more about our Receiving & Warehousing Services
Read more about our Pick, Pack & Ship Services
Read more about our Returns Management
Read more about our Inventory Management
