Fulfillment & Distribution
Complemar offers a complete range of fulfillment services. For over 60 years we have provided unparalleled service in the distribution of thousands of packages daily to worldwide destinations. Our commitment to quality and our advanced technology provide an exceptional level of fulfillment solutions to our clients.
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Receiving & Warehousing
Receiving is the fundamental crucial point in the fulfillment process. Everything in the fulfillment process from warehousing to inventory management is dependent upon the product receipt. The receiving process facilitates initial activities such as quality control product checks and establishment of a product pick location to ensure efficient high-quality low-cost service.
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Pick/Pack & Ship
The entire order and distribution process is managed by Complemar's customized fulfillment management system, designed twenty years ago when fulfillment ERP systems were not common. Over the years the system has been continually updated and improved to integrate all company departments and functions, resulting in an extremely robust ERP application.
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Returns Management
Returns management has become an increasingly important part of the supply chain management process. Customers return the product for a variety of reasons. Our process at Complemar is devised to strengthen client customer loyalty while minimizing the costs. We focus on timely and efficient returns processing while adhering to client-specified return policies.
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Inventory Management
Working with a suite of Fortune companies for over 60 years, Complemar has gained a thorough understanding of how imperative the inventory management process is within the distribution system. Taking this into account, Complemar has designed an inventory control procedure that can be tailored to meet each client's specific needs and make it possible for its clients to distribute products worldwide. Our experienced personnel work with clients throughout the planning, managing and execution phases of a comprehensive supply chain program.
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