E-Commerce Solutions
Complemar’s highly experienced programming staff designed and currently maintains COMET™, our proprietary in-house order management technology. Our dedicated programmers have a unique understanding of how a fulfillment company operates and more importantly are sensitive to the needs and requirements of the client. COMET is designed to be customized to meet the needs of our clients.
COMET, Complemar Order Management E-Technology, handles a wide variety of programs including literature, product and premium fulfillment with payment processing options. COMET provides your company a method to order and manage a promotion or to manage your inventory for ordering. Powerful on-line capabilities offer timely order information to customers and real-time inventory information.
Benefits to You:
- Active deployment architecture greatly reduces IT costs (Complemar provides and includes all infrastructure, security certificates, hosting and bandwidth requirements)
- Customer relationship management tools decrease customer service costs (automatically generated customer confirmation emails with integrated tracking number, lets customers see status of their orders at any time, efficient data retrieval)
- Intuitive administrative features allow for quick updates to your products and users
- A robust inventory control module can handle complex scenarios such as product kitting, allocations and approvals
Benefits to Your Customers:
- Place orders with real time inventory levels
- Image-based item indexing to help reduce order error
- E-mail order confirmation and ship confirmation with integrated tracking information with UPS, FedEx and DHL
- Choose ship to methods and addresses that fit their business needs
Your fulfillment service projects are an important part of your business and marketing efforts. Finding the right e-commerce solution for your company can be overwhelming. Tell us what you are looking for and we'll tell you how COMET is a fit.
COMET (Complemar Order Management E-Technology)
COMET has all of the features of the business to consumer store, but is restricted to those customers to whom you grant access. The flexibility of COMET allows you to offer several different order capture options with choices ranging from a web shopping cart, data entry, and directly importing orders.
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Hosted Online Order Management
Orders and promotional distributions are a key component of product support and sales strategies. These strategies may include store and field support for new product introductions, new or refresh point-of sales materials, communications to a customer install base, or other pushes to a key target audience.
Read more about our Hosted Online Order Management Services
Web Payment Processing
At Complemar, we understand when it comes to online transactions; the key elements important to customers are security and integration within a website. Our tightly secure system is user-friendly software built for fast, easy and efficient transactions.
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Hosted Web Store and Tracking and Reporting
Your data is the lifeblood of your decision-making, so we make sure we capture accurate data and have it accessible to you, in real time and in an easy-to-read format, 24 hours a day, 7 days a week or systematically e-mailed to you when you need it.
Read more about our Hosted Web Store and Tracking and Reporting Services
