Once you set the criteria for response qualification, Complemar will design a database that will generate leads from all types of responses; advertising, product releases and direct mail programs, trade shows, or dedicated inbound calls. Complemar specializes in direct mail projects, new product introductions, and promotion launches. We do more than fulfill leads; we work with you to create the tools that your sales managers need to effectively achieve their sales goals.
Our system not only receives and qualifies leads; it is a valuable information gathering resource. Based on client needs, we can program the system to check for duplicates and correct basic information such as addresses. Further, our proprietary software can track distribution and fulfillment of all leads, and issue reports to you as requested (monthly, weekly, and daily) in either hard copy or electronic form.
Using the Complemar lead fulfillment system will give you a dynamic sales lead database for future promotions. Eliminating duplicate inquiries within a defined timeframe, we’ve created a closed-loop system that adds sales response to the database, and automatically maps sales leads for correct assignment. A comprehensive coding system to reach a meaningful comparison enables us to notify your team, send a personalized response package to your prospects, and manage the whole process through an array of standard and customized reports.
"Their Ownership has great vision and is very
experienced and involved in the daily operation of
the business. Their Management is experienced and
tested in the fulfillment industry and highly focused
on customer satisfaction. Their Workforce is
potentially the most experienced fulfillment
workforce in the country and is highly motivated to
perform to the ISO-9000 performance standards
attained. Their Facility is well organized and
designed for efficient service."
Director of Fulfillment Services
Mailing & Fulfillment Service Assoc
"COMET has made the management of our business and inventory so much easier. The bulk order process, order and ship status with tracking information has virtually eliminated the need to have sales reps call on orders. With our 7-day business rule, approval requirements and maximum orders quantity we are able to manage inventory levels. COMET is a great on-line ordering system. I look forward to working with you in the coming year."
Manager, Production & Fulfillment
An international healthcare company
"My first dealing (January 2007) with Complemar and you guys have been great, I'm very impressed!!!!"
A marketing promotions company
"Complemar takes great care in responding to client requests and turning around orders. The complexity and detail of our shipping requests didn't faze their dedicated customer service team. They got the job done well."
A leading beverage brand
"Complemar provides fulfillment of High Speed Modem equipment to Frontier customers in 23 states. Fulfillment services include receipt, storage, packaging, repair and testing services, also the packaging and shipment of DSL modems and associated accessories to both residential and business customers. Complemar has demonstrated excellent performance of all services and is considered an essential and strategic partner of Frontier Communications Solutions."
A leading telecom company
"I'm loving the order approval section - especially the part where I only see the orders that require my action."
National Promotions Manager
Centerra Wine Co.
"I just wanted to let you know how great the recent changes are on the COMET website. The change to the home page and only seeing orders needing my approval makes life so much better. Being able to approve/change/deny each order at each line item is AWESOME! And being able to see the quantity available saves so much time. It really is incredible how a few simple changes and improvements really make a difference in my day by making approvals more efficient. Thank you so much for your hard work!"
Assistant National Promotions Manager
A national wine brand
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500 Lee Road #200 | Rochester, NY 14606
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Complemar - West Division
200 Vista #105 | Sparks, NV 89434
1319 Military Rd | Kenmore, NY 14217